Halloweentown University
Halloweentown University
FAQ
- When will I receive my order?
Our processing usually takes about 5-10 days (depending on how overwhelmed we are in orders).
Shipping to the US is 2-7 days.
Shipping to Canada is 1-2 weeks.
Shipping worldwide is 2-3 weeks.
- How can I edit my order after it's placed?
Our outliners and digitizers go straight to work on your order as soon as it has been placed, so images cannot be edited after your order is in our system. If there was an error in your order confirmation, please let us know as soon as you can. Our email is threadedmemoriies@gmail.com.
- Can you ship to my country?
We ship worldwide:)!
- Can I see the outline before it's made?
Yes! Just place those specific instructions on the notes of your order.
- What is the apparel made of?
Our sweatshirts and hoodies are made out of 50% cotton 50% polyester! They are unisex fit and they don't run too small or too large!
- Can I cancel the order after it's placed?